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Fireplace repair

Fireplace Repair Service

Fireplace Repair for San Francisco Homes

Fireplace repair is for the part of the system you use from inside the room: the firebox and its firebrick or refractory panels, the damper and smoke chamber, the hearth and surround, glass doors, and the burner, valve and ignition parts of gas units. Cracked firebrick, a damper that won't close or a gas fireplace that won't stay lit are fireplace problems, not chimney problems.

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What fireplace repair covers

Fireplace repair fixes the fireplace itself rather than the chimney above it. That includes the firebox where the fire burns, the firebrick or refractory panels that line it, the mortar joints, the damper, the smoke chamber that funnels smoke into the flue, the hearth and face, and the doors and glass. On gas units it also covers the burner, logs, valve and ignition parts.

Technician servicing a gas fireplace burner

Problems in one part often affect another. A damper that sticks can push smoke and heat where they shouldn't go, and eroded mortar in the firebox lets heat reach the masonry behind it. A repair visit looks at how the whole fireplace is working, not just the part you noticed.

Signs a fireplace needs repair

Common reasons homeowners call

  • Cracked, spalling or loose firebrick inside the firebox
  • Mortar joints that are crumbling, hollow or missing
  • Smoke spilling into the room instead of going up the flue
  • A damper that is stuck, rusted or won't close tightly
  • Cracked or crumbling refractory panels in a prefab fireplace
  • Cracked glass, or doors that won't open, close or seal
  • Cracks in the hearth or the brick face around the opening
  • A gas fireplace that won't light, or a pilot that keeps going out

A smoky fireplace is one of the most common complaints, and the cause is usually how air moves through the fireplace and flue rather than the firebox itself. When that's the problem, repairing a fireplace that won't draft addresses the damper, smoke chamber or flue conditions behind it.

Brick fireplace repair

Brick fireplaces wear out from repeated heating and cooling. Over time firebrick cracks or flakes, and the mortar between bricks erodes until joints open up. Once gaps form, heat and hot gases can reach the masonry and framing behind the firebox.

Brick fireplace repair usually means removing failed mortar and repointing the joints with heat-rated refractory mortar, replacing cracked or crumbling firebrick, and repairing cracks in the hearth or face brick. Ordinary mortar and standard brick aren't made for direct fire, so the materials used inside the firebox matter as much as the workmanship.

How a repair visit works

From your call to a working fireplace

  1. Tell us what you're seeing

    Smoke in the room, cracked brick, a stuck damper or a gas unit that won't light: the symptoms help us plan the visit.

  2. Inspect the fireplace

    The technician checks the firebox, mortar, damper, smoke chamber, doors and glass, and on gas units the burner and ignition parts. A camera inspection can be used where damage isn't visible from below.

  3. Explain the problem and give a free estimate

    You hear what's wrong, what it affects and what the repair involves before any work begins.

  4. Make the repair

    Damaged brick, mortar, panels, damper parts, glass or gas components are repaired or replaced with materials suited to the fireplace.

  5. Check that it works

    The damper, doors and draft are checked, and gas units are tested to confirm they light and run properly.

Wood, gas and electric fireplaces

What usually needs repair by fireplace type

Firebox

Wood-burning
Firebrick and refractory mortar
Gas
Refractory panels or liner

Common failures

Wood-burning
Cracked brick, open joints, stuck damper
Gas
Ignition, pilot, burner or valve problems

Smoke or odor

Wood-burning
Often a draft or damper problem
Gas
Often a burner, log placement or venting issue

Doors and glass

Wood-burning
Glass doors that crack or won't seal
Gas
Sealed glass fronts that crack or fog

Gas fireplace and gas appliance work is offered alongside wood-burning repair. Electric units are a different kind of repair, covered by our electric fireplace repair service. If you're weighing whether to keep repairing a wood fireplace or switch fuels, comparing gas and wood-burning fireplaces lays out the trade-offs.

Safety and upkeep

When to stop using the fireplace

If you see open mortar joints, missing firebrick or cracks through the firebox, don't light a fire until it's repaired. If you smell gas near a gas fireplace, don't try to light it; leave the house and contact your gas utility or emergency services.

Soot and buildup can hide cracks and worn mortar, and they make a fireplace work harder than it should. Regular fireplace cleaning keeps the firebox clear and makes early damage easier to spot.

Emergency fireplace repair

Emergency calls are accepted, with 24-hour service Sunday–Friday.

Booking a fireplace repair

We work on all major fireplace brands, and commercial and property-manager work is offered as well as homes. Call or request an estimate, and describe what you're noticing so the visit can be planned around it.

Related work covered on this page

  • Fireplace Restoration

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Related services & guides

Gas vs Wood Burning Fireplace

Gas fireplaces trade the crackle of real wood for convenience, cleaner burning and less upkeep. Here's how the two compare and what switching to gas involves.

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Fireplace Repair: common questions

Why does my fireplace push smoke into the room?

Smoke spills into the room when the fireplace isn't drawing air up the flue properly. Common causes include a damper that is partly closed or broken, a blocked flue, a cold flue at startup, a firebox opening too large for the flue, or a house that pulls air in through the fireplace. Finding the actual cause comes first, because the fix differs for each.

Can cracked firebrick be repaired without rebuilding the whole firebox?

Sometimes. Individual cracked or loose bricks and eroded joints can often be replaced or repointed with refractory materials. When damage runs through much of the firebox, a larger rebuild may be the safer repair, and the estimate will explain which applies.

Do you repair gas fireplaces?

Yes. Gas fireplace and gas appliance work is offered, including problems with lighting, pilots, burners, glass fronts and logs.

Can I get fireplace repair at night or on a weekend?

Emergency calls are accepted, and 24-hour service runs Sunday–Friday. Until help arrives, don't use a fireplace with visible firebox damage, and leave the house if you smell gas.

Does my fireplace need cleaning before it can be repaired?

Sometimes. Heavy soot or buildup can hide cracks and make repairs to brick and mortar harder to do well, so cleaning may come first. The technician will tell you during the inspection whether it's needed.

Free Estimates

Talk to us about fireplace repair

Describe what’s wrong and when it started. We’ll explain the likely cause and the next step before anything is booked.